When we think about communicating better in any area of our lives, we first need to ask ourselves, “What does that even mean?”
Better communication means something different to everyone. Taking the time to understand where the other party is coming from is very helpful.
After 11 years in the construction industry, Ron Nussbaum learned that 35% of time on a jobsite is related to miscommunication.
This is definitely not a minor issue.
The customer experience needs to be better and more simplistic, and that begins with communication.
Tune in and discover Ron’s answers to questions such as:
- What should communication look like?
- Why be clear and direct?
- Is there a time to fudge the truth?
- Should businesses us software to communicate with customers?
- And much, much more!
Join the waitlist for Nuttnest, the only platform that will transform the customer experience and communication for your contracting, building, and home service business!